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Lesson No. 000211 August 20269:39
The Payment Complex: Nobody Designed This
Most retailers never designed the payment infrastructure they operate today. It accumulated through expansion, acquisitions, new providers and new ways to pay. In Episode One of The Payment Complex, Yuriy Kostenko from Flagship Advisory explores what happens when years of payment decisions collide - and why retailers are now being forced to untangle the complexity they inherited.
PaymentsStrategy
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Featured contributor
Yuriy Kostenko
Partner, Flagship Advisory
Five takeaways
- 01Payment stacks evolve; they're rarely designed.
- 02Every new payment use case adds another layer of complexity.
- 03Fragmentation eventually becomes a customer problem.
- 04Simple transactions can become operational nightmares.
- 05The future of payments is about giving retailers back control.
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